Frequently Asked Questions (FAQ)

For your convenience, we have compiled a list of frequently asked questions. If you can't find the answer to your question, please contact us for further assistance. It's just another way Eyeshells makes it easy for you to get the best glasses for you.

We currently accept PayPal and eligible credit/debit card payments via PayPal.

At checkout, you may see both PayPal and Credit and debit card payments as available options. Payment availability can vary depending on your country, device, and PayPal settings.

If you have any trouble completing payment, please contact us and we will be happy to help.

Yes! All of our frames come with clear plastic demo lenses, allowing you to easily have your prescription lenses fitted at a local optical store without any issues. Please note the following:

  • Printed Information on Demo Lenses: Some frames may have branding or sizing details printed on the demo lenses.
  • Fashion Use: If you intend to use the frames solely for fashion purposes, please select the non-prescription lens option.
  • Prescription Use: If you plan to have prescription lenses fitted locally, choose the "Frame Only" option during your purchase.

This flexible approach ensures you get the perfect combination of style and functionality tailored to your needs.


Eyeshells owns a production facility in China. Chinese manufacturing is a critical component of the high-quality, low-cost eyewear that Eyeshells offers our customers.
The global eyewear industry is centered within China, where 90%+ of all eyeglasses sold in the US are produced, from high-end fashion brands to drugstore readers.
The specific region where Eyeshells’s wholly owned and operated, state-of-the-art factories are based has become a center of manufacturing excellence for eyewear, much like Switzerland is known for high-quality timepieces.
Eyeshells is proud to operate within the country and specific region to remain at the forefront of eyewear technology and development.
Our prices are listed in U.S. dollars.
Your prescription (Rx), your PD, and your preferred frame of choice on our website.

If you are ordering standard reading glasses, no prescription is required. You can choose your magnification strength by using our printable reading chart or the general age-based guide below.

For best accuracy, print the chart at 100% / Actual Size on US Letter paper. Do not scale or fit to page.

Your Age Recommended Reading Glasses Power
40–44+0.75 to +1.00
45–49+1.00 to +1.50
50–54+1.50 to +2.00
55–59+2.00 to +2.25
60++2.25 to +2.75

If you are between two strengths, we usually suggest starting with the lower strength unless you already know that you prefer stronger reading glasses.

Please note that reading glasses are mainly designed for near vision only. They are not suitable for distance vision, driving, or correcting complex prescriptions such as astigmatism. If you already have an eye prescription, please follow your optometrist’s advice.

No. Standard reading glasses use a simple magnification strength, usually the same power for both eyes, and are mainly designed for near reading.

A prescription may include different values for each eye, such as SPH, CYL, Axis, ADD, or PD. If your prescription includes astigmatism correction or different powers for each eye, please choose prescription lenses instead of standard reading glasses.

Absolutely not! You can order different glasses for your family or different glasses in one order and have all different prescriptions.
It depends on your needs. Here are a few features to help you decide:
Weight: If you want an ultra-light frame, choose a frame that is 16 grams or less. Titanium frames are generally very light.
Material: You can choose common metal, titanium or acetate. Titanium tends to be lighter. Acetate frames tend to be more durable.
Flexibility: This is a great feature for kids or sports glasses.
Color: Acetate frames tend to be available in more colors.
Hypoallergenic: Titanium and acetate frame is hypoallergenic.
All of our frames come in one size. The details will be listed under the product description.
Yes. When a frame is out of stock, you'll see a "out of stock" message. Drop us an email with an incoming stock alert request and we'll let you know when the item is available.
Abbe value measures how much a lens disperses different wavelengths of light as light passes through it. Lower Abbe values can lead to more chromatic aberration (color fringing). Higher Abbe values generally mean less color distortion and clearer vision.
Yes, we do. They are called photochromic lenses on our website.
Yes, absolutely clear. Photochromic lenses are designed to be completely clear in indoor environments and at night while quickly adapting and darkening in bright sunny outdoor conditions.
Wearing glasses doesn’t make your eyesight worse. We repeat: Glasses don’t make your eyes worse. Glasses, contacts, and all corrective lenses will only make your eyesight better—when you’re wearing them as prescribed, of course.
Yes, we can! Please email us your frame choice, lens choice, and prescription, and we can provide a more accurate thickness estimate.
We can ship almost anywhere in the world.
Immediately contact our customer service department. We will replace your damaged glasses with a new pair at no charge as quickly as possible.
Enter your "Far PD" for distance vision eyeglasses, bifocals, and progressives. Enter your "Near PD" only when ordering single-vision reading glasses.
Production usually takes 3-5 business days. Complex prescriptions such as bifocals or progressive lenses, as well as lens tints and personalized frames, may require an additional 1-2 business days. After shipment, delivery usually takes 10-14 business days to the US and Canada, 12-16 business days to US Territories, 12-18 business days to Australia & New Zealand, and 15-25 business days internationally.

How to Measure Your PD?

  1. Stand 8 inches away from a mirror.
  2. Hold a ruler against your brow.
  3. Close your right eye and align the ruler’s 0 mm with the center of your left pupil.
  4. Look straight, then close your left eye and open your right eye.
  5. The mm line that lines up with the center of your right pupil is your PD.

For a printable metric ruler, click here.

No — at the moment, we do not offer gift cards for purchase.
Still need help?
Chat with us anytime, or email service@eyeshells.com — we usually reply within 24 hours.